RETURNS & EXCHANGES
As soon as you received our product delivered by our delivery rider, make sure to check the product’s physical condition whether the pack is sealed prior to signing the delivery note.
Please note, this section pertains only to standard returns and exchanges for online orders.
Please see below for more information regarding your Right to Cancel and Faulty Products.
Refunds and exchanges will not be applicable once the product is unsealed by the customer. 
If you are not satisfied with your purchase, return it to us for an exchange or refund, subject to the following terms:
You have the right to return or exchange the products within a day of the purchase (or a third-party other than the carrier) physically received the products. 
We will refund or exchange any products that are returned in resalable condition with a copy of your original invoice. 
Refunds for returned orders will be issued to the original form of payment. For exchanged orders, any price difference from the original order will either be credited to or debited from the original payment method used to place the order. 
All returns must be unused and in original condition with the sealed pack except accessories. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
In case of promotions applicable to the purchase of independent products that include an additional product, including, but not limited to 2×1 promotion or any other promotion that involves the delivery of an extra product free of charge or at a reduced price, if the customer decides to apply their right to a refund on their purchase, this right will have effects on the set of products provided as part of the promotion.

Competitive Pricing

Competitive pricing ensures the best deal in Sri Lanka without compromising quality. Transparent pricing and no hidden fees mean confident shopping and maximum value

Exclusive Offers

Watch for exclusive offers at iSpot Lanka, featuring discounts, bundles, and trade-ins. Save more on your Apple Device purchases while enjoying peace of mind.

Quality Assurance

Quality is key at iSpot Lanka. Each device undergoes rigorous testing to meet high standards. Trust iSpot Lanka for an exceptional experience from day one.

Expert Guidance

Our expert staff is ready to assist you in finding the perfect Apple device to match your needs and budget. Whether it's specifications, features, or pricing, we're here to help.